Get Your Mugstitch

Your Mugstitch is highly custom in nature, and we begin working on it as soon as you submit your order. Therefore, no refunds or cancellations are allowed once your order has been submitted.

You should receive a design proof via email within 5 business days after placing your order. After we receive your approval on the design, we will embroider and ship your Mugstitch within an estimated 15 business days. Depending on where you are in the U.S., you will receive your item within 1 to 6 business days after it is completed and shipped out. International and APO orders may take longer.

Full payment is required when an order is placed. No work will proceed until payment is received and cleared. As a Mugstitch customer you are purchasing our custom graphic design services. We provide this product to you via email in the form of a proof. Once the proof has been approved, your item(s) will be created based on that layout that you approved and shipped to the address that you designated. You will have an opportunity to request changes as necessary before any embroidery work has started.

If more than one person is in the photo, add $100 per person to the overall cost. The customer will be notified in advance if additional fees are required to create a certain design. We reserve the right to refuse any design for any reason.

Any design submitted to Mugstitch may be used for advertising purposes.

Indemnification:
The customer will indemnify and hold harmless APGG (d/b/a Mugstitch) and its affiliates from any and all losses, cost expense, and damages on any and all manner of claims, demands, actions, and proceeding that may be instituted against APGG on the grounds alleging that said designs or artwork violates any copyright or any proprietary right of any person or entity.

APGG assumes no liability or responsibility to determine whether a customer has secured consent from any party for the use of their image, logo or trademark. The customer absorbs sole responsibility for securing usage rights for all copyrighted artwork.

The customer further represents that he/she has the free, full, and unqualified right and authority to purchase and grants the seller the rights to sell all of the materials described on this web site. The customer acknowledges that the seller shall assume no liability for compliance or non-compliance with said laws, rules, agreements, etc. The seller hereby disclaims all such liability, if any.

The customer agrees to indemnify and hold seller harmless from and against any loss, costs, fees, fines, licensing fees, penalties, damage, and/or assessment, or other expenses (including any attorney fees which may be incurred by seller) which may arise as a result of the sellers application, fabrication, and/or production of materials described on this web site.